Join us

Want to change the Mobile Internet world?

We are always looking for great people – top notch professionals with a craving and passion for new technologies; people who want to join a great team of bright and innovative individuals. If you think differently and are looking for the next great challenge, take a look at the below positions.

Career

Director of Product | Israel

Role Description:

Director of Product will lead the organization’s products goals and execution of the Network Optimization and Cyber Security portfolio solutions – including evaluating market requirements, performing product opportunity assessments, roadmap and documentation.

Director of Product will work closely with other senior executives in the company in fulfilling these duties, including the development, sales, and other cross-functional teams.

The Director of Product reports to the CTO.

In this position you will:

  • Help define and implement a product vision for each product line, and for each market that the product is sold into; establish current and long-range product objectives, plans, and policies; own product roadmaps & Priorities.
  • Direct and manage all product line life cycles. Participate in plans for creating and implementing new product lines, from concept to design to market.
  • Provide technology leadership of product business value, advice, guidance, direction, and authorization so that major plans, initiatives, roadmaps and procedures are flawlessly executed.
  • Analyze new products on the market and run competitive analyses.  Understand at deep level our products’ differentiation as compared to new and emerging ones.
  • Establish and maintain an effective system of communications throughout the organization, work collaboratively with the R&D, Technology, sales, support, and other groups.
  • Provide expert advice on assigned products from design through maintenance to retirement. Identify and recommend newer and better alternatives to products and services.

Requirements:

  • At least 5 years of experience in Product Management of network infrastructure and/or VAS software products to Mobile Operators and ISPs.
  • At least 2 years in a senior product management position.
  • Ability to create a product roadmap and work closely with development teams to execute against it.
  • Ability to plan and manage at both the strategic and operational levels.
  • Ability to work collaboratively with colleagues and staff to create results driven, team-oriented environment.
  • High communication and presentation skills,
  • Vast knowledge of Mobile/ISP networks and technologies – must
  • Big Advantages - Video technologies, DPI, NFV and cloud, Cyber Security
  • Marketing Experience – significant advantage.
  • Academic degree in a technical discipline or equivalent.
  • Fluent English.

Support Engineer- Philippines | Asia

Role Description:

Responsibilities:

  • Support engineer as part of the Global Support and Maintenance group
  • Responsible for the technical support of the company’s products and solutions
  • Take ownership of customer issues reported and see problems through to resolution on site or remotely, per need
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Resolve time critical deployment and production issues
  • Provide customer support, technical issues resolution and improvements within the agreed SLA, on-site and remotely
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles
  • Participation in providing training to customers as required
  • Participate in the On-Call duty rotation

Requirements:

    • The support engineer should be based in the Philippines
    • Experience with customer facing activities in an international environment
    • Knowledgeable in customer support processes, tooling and troubleshooting
    • Knowledge in networking: TCP/IP, switching, routing – Must
    • Experience with Linux/Unix based systems – Must
    • Experience in the mobile and Telco markets (working with telco providers) - advantage
    • Experience with load balancers –advantage
    • Knowledge with VM environments, NFV and SDN - advantage 
    • Scripting knowledge (perl/python/bash) – advantage
    • Self-learning and self- motivated
    • Solve problems independently and creatively 
    • Team player and capability working with cross company teams abroad and in the HQ
    • High level of communication and reporting
    • Excellent communications skills in English (read and write)

    Qualifications:

    • BSc/BA degree or equivalent work experience.
    • 5+ years of experience as a customer support/services engineer
    • International work experience and cultural awareness an advantage
    • Experience with global support organizations working with support teams abroad

 

Support Engineer Turkey | Asia

Role Description:

  • Support engineer as part of the Global Support and Maintenance group
  • Responsible for the technical support of the company’s products and solutions
  • Take ownership of customer issues reported and see problems through to resolution on site or remotely, per need
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Resolve time critical deployment and production issues
  • Provide customer support, technical issues resolution and improvements within the agreed SLA, on-site and remotely
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles
  • Participation in providing training to customers as required
  • Participate in the On-Call duty rotation

Requirements:

  • The Support Engineer should be based in Istanbul, Turkey
  • Experience with customer facing activities in an international environment
  • Knowledgeable in customer support processes, tooling and troubleshooting
  • Knowledge in networking: TCP/IP, switching, routing – Must
  • Experience with Linux/Unix based systems – Must
  • Experience in the mobile and Telco markets (working with telco providers) - advantage
  • Experience with load balancers –advantage
  • Knowledge with VM environments, NFV and SDN - advantage 
  • Scripting knowledge (perl/python/bash) – advantage
  • Self-learning and self- motivated
  • Solve problems independently and creatively 
  • Team player and capability working with cross company teams abroad and in the HQ
  • High level of communication and reporting
  • Excellent communications skills in English (read and write)
  • BSc/BA degree or equivalent work experience.

Qualifications:

  • 5+ years of experience as a customer support/services engineer
  • International work experience and cultural awareness an advantage
  • Experience with global support organizations working with support teams abroad.
  • Travel to customer sites outside Turkey according to the needs – up to 30%

 

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