General description
A Presales Engineer shall lead the technical sales aspects. As part of the sales organization, contributes to the sales target achievement, account management, penetration of new markets and new customers, leads the PoC and sometimes he also executes them.
Presales Engineers are the owners of the entire technical aspects of the accounts, from product presentation to upselling of new features and new technology, responsible for technical solution description documents, technical proposal, and scope of work, change request definition which means collecting prerequisites from the customer and present them to the Product team.
Presales Engineers are the owner and responsible for technical RFx responses, leading the RFx process working with R&D, Product, Operation, and the Account Manager for professional and complete submission. A Presales Engineer shall work with the Product and R&D to prepare the product presentation to customers.
Flash Networks is searching for a self-learning, motivated, and team-player individual who strives for success and target target-oriented.
Primary Responsibilities
· Technically support sales process - initiatives, upsells, and new opportunities.
· Product introduction, demonstration, and presentation - Prepare, Present, and Demonstrate.
· Solution Engineering – understand customer needs and create upsells and new opportunities, listen to customers’ requirements, leverage and translate that into solutions, and materialize customer requests to sales. Understand customers’ needs and problems and devise creative solutions.
· RFx overall responsibility – provide the full RFX response, write the solution sections, assure coherence and suitability of the entire response to the customer needs, defend the response, work inbound with R&D and Product, work outbound with customer and business partners.
· Provide detailed specifications and SOW for customer requests, new requirements,
· Sales management of trials and PoC’s – define the scope, the requirements, the success criteria, timelines, milestones. Work with HQ on delivery resources, focal point of contact to the technical aspects and outbound communication to customers.
· Work and communicate efficiently with the customer, internal and external.
· Act as a trusted advisor to customers.
· The Presales Engineer will be expected to attend marketing events, trade shows, and relevant conferences as required.
· Enabling new sales opportunities by constantly collecting information about customers' new requirements, changes in customers' technical environment, and competitive situations
Requirements
Experience & Knowledge
· Experience in a Presales position in the Telecom industry
· Experience working for a SW product company.
· Mobile data & IP-Knowledge and deep Telecommunication knowledge.
· Familiarity with the mobile market
· Operational skills in Linux, scripting for conducting PoC.
· High skills and knowledge in virtualization, NFV, SDN, and containerization.
· Highly Skilled in IP flow and protocols, networking in a telecom environment.
· BS in a technical area
Skills and Personality
· Fluent in written and spoken English and Indonesian- Mandatory
· Dynamic personality with business acumen and motivation
· Self-learning and motivated
· Team player
· Technical and commercial background and capabilities
· Creativity - Ability to translate problems and ideas into opportunities.
· Capability to function as an independent, self-motivated, and self-reliant who initiates appropriate actions and strategies and can work successfully without constant direction and close supervision.
· Ability to function effectively in hectic and fast-paced work environments through prioritization of multiple, and sometimes conflicting, demands in order to meet established deadlines.
· Excellent Presentation skills
· Effective written and verbal communication and interpersonal skills
· Passion and desire to win and succeed in the implementation of a successful sales strategy and tactics.
· Willing to travel as needed
· MS Office skills- Word, Powerpoint, Excel, Visio
· Execution- ability to lead PoC and proposal with customers by defining scope, success criteria, and result presentation to customers.
· Ability to create quality reports/graphs using any visualization tools like excel, Microstrategy desktop, power BI or similar for customer result presentations.